Privacy Policy

This is an English translation for your convenience. In case of any discrepancy, the Dutch version prevails.

1. Introduction

BALKO B.V. respects your privacy and handles personal data with care.

This privacy policy explains which personal data we process when you use the Brasserie Lenny website, sign up for updates, contact us, apply for a job, make a reservation or use our services.

Brasserie Lenny is part of the hospitality activities of BALKO B.V. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.

2. Who are we?

This privacy policy applies to the processing of personal data by:

BALKO B.V. is responsible for the processing of personal data in connection with Brasserie Lenny, unless stated otherwise.

For questions about privacy, please contact: info@brasserielenny.com

3. Changes to this privacy policy

We may amend this privacy policy when our services, website or legal obligations change.

The most recent version is always available on this website. We advise you to check this privacy policy regularly.

4. What personal data do we collect and why?

The data we process depends on how you engage with Brasserie Lenny or BALKO B.V.

Website visits and cookies

When you visit our website, we may process data such as:

• IP address
• browser and device type
• pages visited
• click behaviour
• cookie preferences
• general usage statistics

We use cookies and similar techniques for:

• essential operation of the website
• remembering preferences
• analysis and improvement of the website
• marketing or remarketing, only when consent has been given

Non-essential cookies are only placed once you have given consent via the cookie banner, insofar as legally required.

More information can be found in our cookie policy.

Signing up for updates or the founding guest list

When you sign up for updates, opening news, events or the founding guest list, we may process data such as:

• name
• email address
• preferences or interests
• date and source of sign-up
• consent for marketing communication

We use this data to send you updates about Brasserie Lenny, such as:

• opening information
• reservation updates
• menu previews
• soft opening invitations
• events
• news and offers

You can unsubscribe at any time via the unsubscribe link in our emails.

Reservations and restaurant visits

When you make a reservation or contact us about a visit, we may process data such as:

• name
• email address
• phone number
• reservation date and time
• number of guests
• special requests
• dietary requirements or allergies, if shared by you
• communication about your reservation

We use this data to:

• process your reservation
• contact you about your reservation
• prepare your visit properly
• take into account practical wishes, allergies or dietary requirements
• improve our service

Please only share medical or dietary data relevant to your visit.

Contact forms and email

When you send us a message, we may process data such as:

• name
• email address
• phone number
• content of your message
• date of contact
• any additional data you provide yourself

We use this data to respond to your question or request.

Job applications

When you apply for a job at Brasserie Lenny, we process data such as:

• name
• email address
• phone number
• CV
• motivation
• work experience
• availability
• other information you send yourself

We use this data solely for the application process and related communication.

If you are not hired, we will not retain your application data longer than necessary, unless you give consent for us to keep it longer for future vacancies.

Events, group requests and partnerships

When you contact us about events, groups or partnerships, we may process data such as:

• name
• organisation
• contact details
• date and type of request
• number of guests
• wishes or details

We use this data to handle your request and prepare our services.

5. Legal bases for processing

We process personal data on the basis of one or more of the following legal grounds:

Performance of a contract

For example when we:

• process a reservation
• prepare a restaurant visit
• make contact about a booking or request
• provide services you have requested

Legal obligation

For example when we must retain data for administration, tax legislation or other legal obligations.

Legitimate interest

For example when we:

• improve our services
• handle questions or complaints
• secure our website
• conduct business communication
• prevent misuse or fraud
• use limited customer data to improve service

We always weigh our interest against your privacy interest.

Consent

For example when you:

• want to receive marketing emails
• accept non-essential cookies
• give consent to retain application data longer

You can withdraw your consent at any time.

6. Who do we share personal data with?

We do not sell your personal data.

We only share personal data when necessary for our services, legal obligations or business operations.

We may share data with:

• website and hosting providers
• email marketing platforms
• reservation systems
• analytics and cookie tools
• administrative or legal service providers
• IT and security suppliers
• government authorities where legally required

With parties that process personal data on our behalf, we conclude data processing agreements where necessary.

7. How long do we retain personal data?

We do not retain personal data longer than necessary for the purpose for which it was collected.

Guidelines:

• reservation data: as long as needed for service, administration and legal retention obligations
• contact data: as long as needed to handle your question or request
• newsletter data: until you unsubscribe or withdraw your consent
• application data: during the application process and afterwards only as long as legally permitted or with your consent
• administration: according to statutory retention periods
• cookie data: according to the settings in the cookie policy and the cookie banner

8. Your rights

Under the GDPR you have various rights.

You can ask us for:

• access to your personal data
• correction of inaccurate data
• deletion of your data
• restriction of processing
• data portability
• objection to processing
• withdrawal of consent

Would you like to exercise your rights? Please contact us at: info@brasserielenny.com

Please clearly state which request you are making. We may ask for additional information to verify your identity.

We will respond within the statutory period.

If you believe we are not handling your personal data properly, you have the right to file a complaint with the Dutch Data Protection Authority:

9. How do we protect personal data?

BALKO B.V. takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure and alteration.

We limit access to personal data to persons and parties who need it for their duties.

10. Transfers outside the EEA

Some service providers may process data outside the European Economic Area (EEA).

When this happens, we ensure appropriate safeguards are applied, such as:

• adequacy decisions
• standard contractual clauses
• additional security measures where necessary

11. Links to other websites

Our website may contain links to external websites, such as Instagram, Google Maps, reservation platforms or other partners.

We are not responsible for the content or privacy practices of external websites. Always read the privacy policy of the relevant website.

12. Questions and contact

Do you have questions about this privacy policy or about how BALKO B.V. handles personal data?

Please contact us at: info@brasserielenny.com

Last updated: 30 May 2026